Terms & Conditions

1. About Finovora

Finovora is a financial workflow automation platform operated by Hunze Enterprises, registered in the Netherlands (KvK: 94667225). These Terms & Conditions govern your use of the Finovora platform and services accessible at www.finovora.com.

By creating an account and purchasing a subscription, you agree to these terms in full.

2. The service

Finovora provides AI-powered invoice processing, data extraction, categorisation, and financial workflow automation. The service is provided on a software-as-a-service (SaaS) basis via monthly or annual subscription.

3. Subscriptions and payment

3.1 Subscriptions are billed monthly or annually in advance via Stripe. Prices are listed in euros (€) excluding VAT where applicable.

3.2 Your subscription automatically renews at the end of each billing period unless cancelled before the renewal date.

3.3 Invoice overage charges (€1 per invoice above your plan limit) are billed at the end of the relevant billing period.

3.4 Payments are non-refundable except where required by applicable law. If you cancel mid-period, access continues until the end of the paid period.

4. Account responsibilities

4.1 You are responsible for maintaining the security of your account credentials.

4.2 You must provide accurate information when creating your account and keep it up to date.

4.3 You are responsible for all activity that occurs under your account.

5. Acceptable use

You may not use Finovora to process documents you do not have the right to process, to violate any applicable law or regulation, or to attempt to reverse-engineer, copy, or redistribute the platform or its underlying technology.

6. AI extraction and data accuracy — limitation of liability

6.1 Finovora uses artificial intelligence and optical character recognition (OCR) technology to extract and categorise data from financial documents. While we strive for accuracy, AI-based extraction is not infallible and may produce incorrect, incomplete, or miscategorised results.

6.3 You are solely responsible for reviewing, verifying, and validating all data extracted and categorised by Finovora before using it for any business, financial, or legal purpose.

6.4 Finovora does not provide accounting, tax, legal, or financial advice. The platform is a data processing tool and should not be used as a substitute for professional financial or accounting services.

7. Service availability

7.1 We aim to maintain platform availability but do not guarantee uninterrupted or error-free service.

7.2 We reserve the right to perform maintenance, updates, or modifications to the platform, which may result in temporary unavailability. Where possible, we will provide advance notice.

7.3 Finovora is not liable for any losses or damages arising from platform downtime or unavailability.

8. Data and privacy

8.1 Your use of Finovora is subject to our Privacy Policy, which forms part of these Terms & Conditions.

8.2 You retain ownership of all data you upload to the platform. By uploading data, you grant Finovora a limited licence to process that data solely for the purpose of providing the service.

8.3 All data is processed on EU infrastructure (AWS Frankfurt) in accordance with GDPR.

9. Intellectual property

All intellectual property in the Finovora platform, including its software, design, AI models, prompt architecture, and branding, is owned by Hunze Enterprises. You may not copy, reproduce, or distribute any part of the platform without explicit written permission.

10. Termination

10.1 You may cancel your subscription at any time through your account settings.

10.2 Finovora reserves the right to suspend or terminate accounts that violate these terms, with or without notice depending on the severity of the violation.

10.3 Upon termination, your data will be retained for 30 days before permanent deletion, during which you may request an export.

11. Limitation of liability

To the maximum extent permitted by Dutch law, Finovora's total liability to you for any claim arising from these terms or your use of the platform shall not exceed the amount you paid for the service in the three months preceding the claim.

12. Governing law

These Terms & Conditions are governed by Dutch law. Any disputes shall be submitted to the competent court in the Netherlands.

13. Changes to these terms

We may update these terms from time to time. We will notify you of material changes via email or platform notification at least 14 days before they take effect. Continued use of the platform after that date constitutes acceptance of the updated terms.

Contact: info@finovora.com